Sales conditions Migale BV

The following conditions apply to all sales. Deviations from this can only be made in writing.

Quotations

Each quotation is only valid for a period of 4 weeks, unless expressly stated otherwise in writing in the quotation itself.

Orders / Assignments

Orders / Assignments are only accepted in writing after you have approved our written quotation, which will be sent to you by e-mail. Only then will the agreement be concluded.

For orders / assignments with a net value of less than €75.00, an administrative fee of €25.00 per order will be charged.

Delivery terms / Execution terms

The delivery terms / execution terms that are stated are not binding and are only provided as information.

Failure to comply with a delivery term / execution term can never be regarded as a breach of contract and cannot give rise to compensation.

All unforeseen circumstances that impede the delivery / execution, both in our warehouse / training center, at our suppliers, at our possible subcontractors and at the client itself, are cases of force majeure.

Any case of force majeure releases us from any liability and can lead to a full or partial suspension or cancellation of the order / assignment without the customer being able to claim any compensation.

If we provide transport or shipping, the merchandise / (rented) equipment always travels at the buyer's risk. Upon departure of the merchandise from our warehouses, the merchandise / (rented) material has been accepted by the customer.

Transportation costs

Migale BV supplies ex-works as standard. A transport cost will be charged for deliveries / orders, unless expressly agreed otherwise in writing. The transport cost is stated on both the quotation and the invoice.

Complaints

The Migale BV team strives for high quality and a careful way of working. Despite everyone's efforts, it may still happen that something does not quite meet your expectations and that you have a complaint about our operation. In the first instance, we recommend that you address your complaint directly to the relevant employee of Migale BV and/or his/her manager. This way they can try to meet your expectations. All employees of Migale BV are open to your feedback at any time in a professional manner. You can always formulate your complaint in writing by email or letter. We will then contact you as soon as possible and investigate the complaint in accordance with our internal complaints procedure.

Any objection regarding delivered products/services performed must be made within seven calendar days after delivery or execution of the order. It must be done by email or registered letter and must be motivated. In the absence of an objection within the set period, the delivery / service is deemed to have been accepted. After this period, no complaints can be accepted, the assignment is deemed to have been carried out according to the client's wishes and goods will neither be taken back nor replaced. A defect in the merchandise or non-conformity will at most lead to the replacement of the merchandise in question, without the customer being able to claim any compensation of any kind. Our liability is therefore limited to the replacement of the delivered merchandise and we cannot be held liable in any way for any damage whatsoever.

Retention of title

All goods remain the property of Migale BV until they have been paid in full by the customer.

Trainings

Upon registration, the client undertakes to participate in the training program.

In case of force majeure, Migale can move courses in consultation with the client.

Cancellation / change

Cancellations / changes are always done in consultation with Migale.

In case of cancellations by the client, the full amount is due if Migale has no possibility to reschedule the time that has become available.

In case of changes by the client, the full amount is due if Migale has no possibility to reschedule the assignment / training according to the wishes of the client.

In case of a no-show for a training, the full course fee is always due.

Terms of payment

All invoices are payable in Puurs-Sint-Amands to the bank account of Migale, 30 days from the invoice date and without discount, unless expressly stated otherwise in writing in the quotation itself or unless prepayment of the invoice was requested.

If the invoices are not paid on the due date, an interest of 12% per year from the invoice date will be charged by operation of law and without any notice of default being required. The invoice amount will also be increased by a compensation of 10% with a minimum amount of 40.00 euros. This also happens by operation of law and without any notice of default being required.

Applicable law

Belgian law applies and all possible disputes fall under the exclusive jurisdiction of the courts of Antwerp.

Privacy declaration

Version 1/3/2022

Migale BV respects your rights when processing your personal data. This statement explains how we collect, process and use your personal data. This privacy statement indicates the general policy regarding data processing and protection of:

MIGALE BV, Schoonmansveld 52, 2870 Puurs-Sint-Amands

BE 0782.247.095

RPR Antwerp department Mechelen

Who processes your personal data?

Migale bv processes your personal data. In this privacy statement we use the personal pronoun we to refer to Migale bv. Migale bv is responsible for the processing of your personal data as described and explained in this statement. We only process personal data if this is necessary to be able to perform the tasks assigned to us. We always process the data in accordance with the provisions of the General Data Protection Regulation (GDPR), and with the provisions of the federal and Flemish regulations on the protection of natural persons when processing personal data.

If you have general questions about the way in which we process your personal data, you can contact Migale bv via the contact form on this website. You can also contact Migale bv with comments and suggestions and to exercise your rights.

When do we collect and process your personal data?

We collect and process your personal data when you request one of our services or contact us in the context of the services we provide. We may also process your personal data if you ask us a general question.

What data do we process about you?

We process a limited amount of personal data. These are the data that identify you or that establish a link with you as a natural person. We process your identification data so that we can provide our service to you.

How do we collect your personal data?

You provide us with the necessary information yourself.

What do we process your personal data for?

We process your personal data to provide a service that you request from us.

How long do we store your personal data?

As a general rule, we may only keep your personal data for the period in which it is necessary to provide certain services. We therefore keep your data as long as you use our services. After that, if necessary, we will keep your data for the period in which we must be able to account for the services provided.

Do we share your personal data with others?

Your data is mainly processed internally by our employees.

What are your rights?

You can object to the processing of your data at any time. If we are no longer allowed or able to process your data, it will also not be possible to provide you with the service you require.

You can always view the data we process about you and, if necessary, have it corrected or deleted. You can contact Migale BV for this.

We have the right to change and amend the policy. We always report changes and adjustments via the website.